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MANAGER/TELEHEALTH PROGRAM
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Position Number: 3739891
Location: Mount Pleasant, MI
Position Type: Health - Healthcare Administration

MANAGER/TELEHEALTH PROGRAM

Position Number: 72135
Type of Recruitment: External

Position Summary:
The Telehealth Program Manager will be part of the Central Michigan University College of Medicine and Health Affairs network. The program manager is responsible for coordinating a comprehensive array of technology services and supports for CMU-based clinical services providers and programs as well as for external partners working with CMU through federally-funded TTAC and HRSA grant initiatives. The program manager will work directly with Principal Investigators (PI) of TTAC and HRSA projects to enhance CMU's telehealth infrastructure and psychiatry/behavioral health outreach services working in collaboration with service providers in rural Central and Northern Michigan. The program manager will work with PI and Co-PI in the development and successful implementation of all new programs and support, maintenance, and optimization of the telehealth program. The telehealth program manager is required to provide the critical technical and program support necessary to sustain the telehealth program.

Required Qualifications:
Bachelors Degree in health administration, BA/BS in nursing, health informatics, public health, or closely related healthcare field.
Two years of experience working within a telehealth system.
Exposure to clinical operations as it relates to telehealth, patient management and/or EMR systems.
Experience in new program development, outreach or clinical liaison programs.

Preferred Qualifications:
Masters degree in closely related field.
Significant involvement in the design and/or implementation of telehealth network
Experience working directly with physicians, clinical teams, nurses, medical assistants and office staff related to telehealth practices.

Duties & Responsibilities:
Works closely with the PI in the development, growth and optimization of the CMU Tel-Behavioral health services and programs.
Responsible for provider outreach, communication plans and technical assistance.
In concert with administrators and physicians, leads continuous refinement and improvement of telehealth operational approaches that reflects and anticipates changes in technology and healthcare delivery systems.
Works closely with PIs to market and successfully sell programs and services to partners through Central and Northern Michigan.
Leads development of key metrics to track and report clinical outcomes.
Develops partnerships with multiple health serving agencies across the State.
Travels throughout Michigan to assist in technology setup.
Other duties as assigned.

Supervision Exercised:

Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $55,000 - $75,000
Division: Academic Affairs
Department: College of Medicine
Position Status: Provisional
Position End Date: 12/31/2023
Employment Status: Full Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: M-F 8 a.m. - 5 p.m.; evenings & weekends as required.
Location: Mount Pleasant, MI
Posting Ends:
Open Until Filled: Yes

About the Department:

About CMU:
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, masters, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 mens and womens Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. Its part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the states largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the citys central location in Michigans Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards:
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials before Sunday, January 2, 2023.

To apply, visit https://www.jobs.cmich.edu/postings/37519

CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see "EEO is the Law" posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMUs Title IX Coordinator, the US Department of Educations Assistant Secretary, or both.
CMUs Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu